About Us — Getting to Know the 20x Platform for Malaysian Players
20x is an online entertainment platform built specifically for the Malaysian market. From Sports Betting to Live Casino, lottery and table games — everything is available in one responsive, easy-to-use Malay interface, right from your phone.
Where We Started
20x was built on a simple premise: Malaysian players deserve an online entertainment platform that truly understands their needs. Not a rough translation of a foreign platform — but an experience designed from the ground up in Bahasa Malaysia, for local users, with the payment methods they use every day.
The team behind 20x is made up of people who understand Malaysia's digital entertainment landscape — from player habits in the Klang Valley to mobile usage patterns in Sabah and Sarawak. This makes every design and content decision more relevant to the realities of local users.
From day one, our goal has stayed the same: make the playing experience simpler, clearer and more enjoyable — without unnecessary complications.
This Platform's Mission & Vision
To provide the most user-friendly online entertainment platform for Malaysian players — with a clean interface, fast local payment options and support in Bahasa Malaysia. We believe easy access is every player's right, not a privilege.
To be the go-to platform for Malaysian players seeking trustworthy online entertainment — where user experience, account security and information transparency are given equal priority alongside the variety of games on offer.
What's Available on the 20x Platform
The platform offers four main categories of online entertainment that are popular among Malaysian players:
- Sports Betting — Liga Super football, EPL, Badminton, E-Sports and more. Live odds, pre-match and in-play betting available throughout the week.
- Live Casino & Slots — From classic slots to live dealer casino in video format, everything is accessible directly from your phone with no additional software required.
- Online Lottery — 4D, 3D and Jackpot formats with regular draws. Results appear directly in your account once the draw is complete.
- Table Games — Baccarat, Blackjack, Roulette, Dragon Tiger and Sic Bo are available in both RNG and live dealer formats, with a range of betting limits.
All these categories can be explored from the top navigation menu. Each section has a dedicated page with detailed explanations in Bahasa Malaysia.
Mobile Experience & Account Security
Built for Malaysian mobile users
Over 85% of users on this platform access it via smartphone. That's why every interface element — from button sizes to page load speed — is optimised for a smooth mobile experience. 20x runs seamlessly on mobile Chrome, Safari and Firefox with no downloads required.
Slow connections aren't a problem
We understand that internet connectivity in Malaysia isn't always consistent, especially in rural areas. This platform is optimised to work on standard 3G and 4G connections, with page elements loading progressively so the main content is visible even before the page fully loads.
Account information security
Players' personal information and financial data are protected using current encryption standards. All deposit and withdrawal transactions are processed through secure payment channels. Players may read the responsible gaming policy and security information via the links in the footer of this page.
Reachable Customer Support
The 20x support team is here to help Malaysian players with questions about accounts, deposits, withdrawals and platform navigation. We know that technical issues or gameplay questions can come up at any time — so we make it a point to respond quickly and clearly in Bahasa Malaysia.
For frequently asked questions, we recommend checking the FAQ first — most common questions about registration, deposits, withdrawals and gameplay are already answered there in detail.
For enquiries that need direct assistance, you can reach us by email:
Support at 20x.bet
Please provide your account number and query details for a faster response.
We believe players deserve clear, straightforward information. All terms relating to bonuses, deposits and withdrawals are available to read before you make any decisions. These documents are accessible via the links at the bottom of this page:
Start Exploring 20x Today
This platform is open to all Malaysian players looking to explore online entertainment in an environment that is clear, secure and fully in Bahasa Malaysia. From Sports Betting to table games — it's all here.